PIPEDA
By Act of Parliament, the Federal Government of Canada passed the Personal Information Protection and Electronic Documents Act (PIPEDA), commonly referred to as Bill C-6, to deal with the issue of protecting personal information. Initially the Act applied to federally regulated private sector businesses (e.g. federal corporations, banking and telecommunications). Effective January 1, 2004 the Act applied more broadly (other than where provinces and territories have passed substantially similar legislation), to every private sector organization engaged in commercial activities in respect to how personal information is collected, used and disclosed in the course of its regular business activities.

What does this mean?
An organization must comply with a series of obligations and be accountable for compliance to ten principles set out in Schedule 1 of the Act (www.privcom.gc.ca). The office of the Privacy Commissioner is empowered to receive, investigate and remedy complaints where warranted.

EXG’s commitment to Privacy Protection
Protecting the privacy and confidentiality of personal information has always been fundamental to the way we do business and is the responsibility of every Team Member of EXG during the course of providing products and services to our clients. The range of products and services we offer to clients continues to expand along with the technology we use for their delivery and storage. No matter how our business changes, we remain committed to protecting and respecting your right to privacy and confidentiality.

With particular reference to PIPEDA, we have reviewed and where needed, revised our current privacy policies and information handling procedures, having developed a Privacy Code which appears below. This to further safeguard the use and handling of essential personal information obtained with the express consent of our clients and only for the purpose for which consent was granted when this information was collected.

The information contained on this Web site is subject to change without notice. While all reasonable efforts are made on an ongoing basis to ensure the current accuracy of this site, HED cannot guarantee the accuracy or timeliness of the information provided.

Clients are assured that EXG is focused on respecting your privacy and maintaining confidentiality of information. We have safeguards in place to protect your personal, business, and financial information which adheres to the Ten Privacy Principles as covered by the Personal Information Protection and Electronic Document Act (www.privcom.gc.ca).

Principle 1 - Accountability
Principle 2 - Identifying Purposes
Principle 3 - Consent
Principle 4 - Limiting Collection
Principle 5 - Limiting Use, Disclosure and Retention
Principle 6 - Accuracy
Principle 7 - Safeguarding Customer Information
Principle 8 - Openness
Principle 9 - Customer Access
Principle 10 - Handling Customer Complaints and Suggestions

Links to or from other Internet Web sites outside the EXG Web site are provided for convenience only. You access these sites at your own risk as EXG cannot guarantee that these links are functional or secure. Their content is neither reviewed nor approved by EXG. EXG cannot be held responsible for damages or prejudice of any nature resulting from the use or the content of the other site(s) connected to this site by hyperlink.

If you would like further information about privacy and security when using our Web site, please contact us at privacy@exg.ca.   In addition you may request this information by writing to our corporate office at the following address:


The Exchange Group
100 - 123 Bannatyne Avenue
Winnipeg, Manitoba
Canada
R3B 0R3

Tel: (204) 943-4584
Fax: (204) 957-5195

Attention: Privacy Officer